Business Hire FAQs

  • If you have not been here before, we recommend you view the venue before making a booking.

    Please use either the Contact option OR contact the manager on 09 871 0503 to arrange a time to visit the venue.

    1. Identify space required

    2. Check calendar for availability

    3. Select ‘Book Now’ menu option

    4. Fill in contact information and booking requirements

    5. Submit the booking request

    6. You will receive a response within 1 working day

    7. An invoice will follow confirmation of the booking

    8. If you require a receipt of payment, or hve any other requirements include these in the message

  • The venue is typically self-catering. However, let us discuss your requirements and how we can help.

    Kiwitown bakery & Z Petrol Station are across the road.

    China Town is next door.

  • There is an alcohol policy that we need to abide by.

    Please see the policy at the bottom of the page.

  • You can arrange for us to do the setup and pack down.

    The cost will depend on what is required. Please discuss your requirements with us.

    If you are doing the setup and pack down, please allow time for this in the time booked.

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • Things you need to bring

    • Tea towels

    • Dishcloth(s)

    • Tablecloths

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • Before you leave Kotahi

    • Return furniture & utensils to their place

    • Leave the venue clean

    • Check the lights are switched off

    • Check heating / electronics are turned off

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • We reserve the right to charge a cancellation fee of 

    • 4% of the total hire charge if paid using the ‘Pay Now’ button and the hirer cancels up to 10 working days before the event date,

    • 35% of the total hire charge if cancelled within 10 working days of the event date, 

    • 50% if cancelled within 5 working days of the event date, and 

    • 100% if cancelled within 24 hours of the event start time.

    The booking fee (if any) is nonrefundable

  • Minimum booking/hire time is 1hr