Casual Hire FAQs

  • If you have not been here before, we recommend you view the venue before making a booking.

    Please use either the Contact option OR contact the manager on 09 871 0503 to arrange a time to visit the venue.

    1. Identify space required

    2. Check calendar for availability

    3. Select ‘Book Now’ menu option

    4. Fill in contact information & booking requirements

    5. Submit the booking request

    6. You will receive a response within 1 working day of submitting request

    7. An invoice will follow confirmation of the booking

    8. If you require a receipt of payment or have any other requirements please include these in the message when making booking

  • The venue is self-catering. We do not offer this service.

    Kiwitown bakery & Z Petrol Station are located across the road from Kotahi, and China Town next door.

  • There is an alcohol policy that we need to abide by.

    Please see the policy at the bottom of the page.

  • Please allow time for this in the time booked.

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • Things you need to bring

    • Tea towels

    • Dishcloth(s)

    • Tablecloths

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • Before you leave Kotahi

    • Return furniture & utensils to their place

    • Leave the venue clean

    • Check the lights are switched off

    • Check heating / electronics are turned off

    Refer to the User Checklist at the bottom of the page for a full list of things to bring and do.

  • We reserve the right to charge a cancellation fee of 

    • 4% of the total hire charge if paid using the ‘Pay Now’ button and the hirer cancels up to 10 working days before the event date,

    • 35% of the total hire charge if cancelled within 10 working days of the event date, 

    • 50% if cancelled within 5 working days of the event date, and 

    • 100% if cancelled within 24 hours of the event start time.

    The booking fee (if any) is nonrefundable

  • Minimum booking/hire time is 1hr